At Alok Digital Kendra, we are committed to ensuring that our customers receive their products and services in a timely and efficient manner. Below is our shipment and delivery policy to keep you informed about the process.

Shipment and Delivery Timeline

• Digital Products and Services: For digital services such as online consultations, subscriptions, or downloads, delivery is usually instant or within 24 hours after purchase, depending on the service.

• Physical Products: If you have ordered a physical product, the delivery time will typically be within 5-7 business days from the date of order confirmation, depending on your location and the shipping method chosen.

Shipping Charges

• Shipping charges may apply for physical product orders and will be calculated based on the delivery address at checkout. These charges will be clearly communicated before finalizing your purchase.

Order Processing

• Orders are processed within 1-2 business days after receiving payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods

We offer the following shipping methods:

• Standard Shipping: Delivered within 5-7 business days.
• Express Shipping: Delivered within 2-3 business days (available for select locations).

Tracking Your Order

• Once your order is shipped, we will send you a tracking number and a link to track your shipment in real-time.

Delivery Address

• Please ensure that the delivery address provided during checkout is accurate. Alok Digital Kendra will not be responsible for delays or non-delivery due to incorrect or incomplete address details.

Lost or Damaged Items

• In the rare case that your order is lost or damaged during shipment, please contact our customer support team at support@alokdigitalkendra.in immediately. We will work with the shipping provider to resolve the issue.

International Shipping

• Currently, Alok Digital Kendra offers shipping within the [Country Name]. For international shipments, please reach out to our customer support team to inquire about availability and additional shipping charges.

Changes to Shipping and Delivery Policy

• We may update this shipment and delivery policy from time to time to reflect changes in shipping practices or services. Any changes will be communicated through our website.

If you have any questions or concerns regarding the shipment or delivery of your order, please contact us at support@alokdigitalkendra.in.

Thank you for shopping with Alok Digital Kendra!