Refund Policy

At Alok Digital Kendra, we strive to provide the best possible service to our customers. If you are not satisfied with your purchase or service, we are here to help and ensure that you receive a satisfactory resolution.

Eligibility for Refunds

We offer refunds under the following circumstances:

• If the service provided was not as described or delivered in a timely manner.
• If there was a technical issue on our part that prevented the service from being completed or functioned properly.
• If a duplicate payment was made for the same service.

Refund Process

To request a refund, please contact our customer support team at support@alokdigitalkendra.in with the following details:

• Your order number.
• A description of the issue.
• The reason for requesting the refund.

Our support team will review your request and get back to you within 7-10 business days. If your refund request is approved, we will process the refund to the original payment method used for the transaction.

Non-Refundable Services

Please note that certain services, such as:

• Digital goods that have already been delivered.
• Services that have been fully completed.
• Subscription-based services or memberships that have already started.

are non-refundable.

Refund Timelines

Once your refund is approved, it will be processed within 5-7 business days. The exact time for the refund to reflect in your account may vary depending on your payment provider.

Changes to the Refund Policy

We reserve the right to modify or update this refund policy from time to time. Any changes will be communicated through our website or via email.

If you have any further questions or concerns regarding our refund policy, please don’t hesitate to contact us.

Thank you for choosing Alok Digital Kendra!